Privacy Policy
Effective Date: November 24, 2025
FireflyChance Lotto ("we", "us", or "our") is committed to protecting the privacy and security of our users ("you"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, fireflychance.ca.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register for an account or when you choose to participate in various activities related to the Site (such as the contact form).
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your simulated ticket orders and deliver email confirmations.
- Email you regarding your account or order status.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Request feedback and contact you about your use of the Site.
3. Canadian Compliance
We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide you with advance notice, except for website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Age Restrictions
The Site is intended only for users who are at least 18 or 19 years of age, depending on the legal age of majority in their province or territory of residence. We do not knowingly solicit information from or market to children under the age of 18. If we become aware that we have collected data from a minor, we will delete that data immediately.
6. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
FireflyChance Lotto
123 King Street West, Toronto, ON M5X 1A9
Email: [email protected]